What does "in stock" mean on your website?
When you see "in stock" on our website it means we have the item in stock either a) in our warehouse in Limerick or b) in our warehouse in the UK. We advertise our delivery as being normally 2-5 working days to allow us time to ship over stock from our warehouse in the UK and get it to you. We give some of the best prices in Ireland so any item that has been heavily discounted we do ask customers to please allow upto 7-10 working days for that order to reach you. Please get in contact with us if any of this is an issue and we will be happy to cancel and refund you your order if you cannot wait the advertised shipping time frames. Thank you in advance for your patience.
What payment methods do you accept?
We accept the following cards : Visa, Mastercard. We also accept PayPal payments. We also accept Bank Wire Transfers. (It may take up to five working days to allow for goods to be dispatched for orders being paid for by Bank ).
How much is delivery?
Any order placed on this website will be subject to shipping charge of €5.95. These prices are inclusive of VAT.
How do you deliver the products?
We deliver the products through our couriers which are Fastway Couriers. You will receive an email informing you your order has been shipped and you will receive text message updates via Fastway Couriers when item is out for delivery.
When can I expect my order?
Please expect delivery 1-5 working days from date of order. We aim to dispatch all orders the same day. But please allow up to 5 working days for all orders to be dispatched. If there is a delay in your order we will let you know by email or phone. Depending on demand, an item that has been heavily discounted could take upto 7-10 working days for delivery. We can offer you a refund if you are not willing to wait.
What is your returns procedure?
We offer a 14 Day return time frame. If you're returning what you've purchased from us within 14 days and the product and original packaging is unused and undamaged, you'll get a refund. See our "Returns / Refunds Policy" link at the bottom of our website for more information.
I'm having problems checking out!
Most problems experienced at the checkout are due to payment issues, for example, insufficient funds on a credit card. If you experience any problems at the checkout, please contact us on 061328216 and we will be delighted to help you.
Can I order from Everyday Welding Supplies and collect from a shop?
Unfortunately no. All our products are delivered from our warehouse in Limerick directly to you the customer. We do not have a trade counter.
Do you store my credit/debit card information on your website?
No, your credit/debit card details are not stored on our website servers. Payment is handled via Global Payments & PayPal and they will only save your card details if you choose to do so.
Is your website secure?
Absolutely! We have the best and latest SSL certificate available on the market installed on our website. You are 100% secure with us! (SSL is an abbreviation for Secure Sockets Layer, is the standard security technology for creating an encrypted link between a web server and a browser.)
What information do you store?
In order to process your order, we require your full name, billing address, shipping address, phone number and email address. These details are stored securely on our servers, and visible online only within your account, which is protected by your password. You can read more in our "Privacy / GDPR Policy" link at the bottom of our website.
What if I need to discuss anything else with you?
Should you have any question or query before or after purchasing from Everyday Welding Supplies, please contact us via email, our social media channels or call us on 061 328216.
What is 3DS 2.0?
3DS 2.0 is an addition to the online card payment security standards introduced in the EU. It is designed to better protect against fraud and make genuine transactions easier. As of 18th of December 2020 Everyday Welding Supplies will be processing credit card payments using this new standard via our online payment providers Global Payments and Elavon payments
How you confirm yourself as the true payment card holder will change. This means you may now be asked for an additional proof that you’re the cardholder. This might come as a code sent as a text message to your mobile phone, which you enter on to the 3D secure screen. These text messages will come directly from your card issuer, not from Everyday Welding Supplies. If you’re using your mobile phone to make the purchase, you may verify yourself as the card holder through face recognition or fingerprint.
If you have any issues with the 3DS 2.0 payment standard whilst placing your order please call us on (061) 328216 where we will be glad to help.